Pre-engagement Meeting

Your goals. Our services. Design methodology. Communication plan.

Project Definition

Project summary, budget and schedule. Audience profile. Educational goals. Environmental variables. Delivery platform. Production team. Executive sponsorship. Shelf life. Key metrics.

Project Design

Requirements gathering. Content outline. Graphical asset and rights identification. Storyboard. Prototype (If required). Approval.

Project Development

Writing and/or asset creation, revision and post-production.

Project Delivery

Replication and /or encoding. Packaging. Release and/or distribution. Feedback.

Project Assessment

Review user feedback and key metrics. Make improvements as necessary.

Target Audiences

Broad experience working with people in large and small organizations including:
Senior Executives
Department Managers
Sales and Marketing
Training and Development
Engineering
Information Technology (IT)
Technical Support
Customers and Partners

Delivery Platforms

Experience across a wide variety of delivery platforms including internet/intranet, print, CDROM and video.

Tools

Platforms: Windows (95, 2000, NT, XP, Vista), Linux, UNIX (HP, Solaris), MAC OS X.

Software: MS Office (Word, PowerPoint, Excel, Visio), Adobe (FrameMaker, Illustrator, Photoshop, In Design, Distiller, Acrobat), MS FrontPage, Adobe Go Live, Macromedia Dreamweaver, Homesite, RoboHelp, MS Project, AVID Media Composer, Proprietary CAD S/W, Chief Architect v.10, Intuit QuickBooks Pro, HyperCard 2.0, SnagIt.

Technologies

Extensive experience across the end-to-end content management lifecycle including contribution/authoring, storing/organizing, delivery/consumption and information archival technologies.