Sales Training and Technical Marketing EnterpriseLink - Technical Marketing CDROM: Design Specification (
PDF 703KB), Content Outline (
PDF 37KB), Storyboard (
PDF 935KB)
MT 923 Physical Network Management - Technical Marketing CD-I: Content Outline (
PDF 583KB), Hyperlink Model (
PDF 612KB), Script (
PDF 916KB), Storyboard (
PDF 668KB), Glossary Storyboard (
PDF 493KB)
HP Network Management - National HPTV Video Broadcast (
PDF 252KB)
Northern Telecom Global Order Flow Process - Technical Marketing Videodisk (
PDF 998KB)
Healthcare Facility Management - 32 minute Technical Marketing Video (
PDF 559KB)
Configuration Management - 16 minute Technical Marketing Video (
PDF 520KB)
MountainTop Version 5 Enhancements - 35 minute Technical Marketing Video (
PDF 474KB)
Telecom Products Overview - 18 minute Technical Marketing Video (
PDF 363KB)
GSTS Basics - 39 minute Technical Marketing Video (
PDF 298KB)
SBSS Basics - 15 minute Technical Marketing Video (
PDF 387KB)
Corporate Message '92 - 13 minute Marketing Video (
PDF 229KB)
Product Training New Hire Orientation Training:
EMAN Training Presentations:
EC Advantage - Technical Marketing CDROM: Design Specification (
PDF 574KB), Content Outlines (
PDF 522KB), Script (
PDF 754KB), Storyboard (
PDF 513KB)
Cable Management System - Technical Training CD-ROM (
PDF 680KB)
Central Office Engineering - 30 minute Training Video (
PDF 516KB)
Expert Drafting Basics I - 44 minute Training Video (
PDF 318KB)
Expert Drafting Basics II - 58 minute Training Video
System Management I - 54 minute Training Video (
PDF 490KB)
System Management II - 28 minute Training Video (
PDF 401KB)
Technical Documentation White Paper: Key Drivers for Future Content Management and Portal Products (FrameMaker - 9 pages
PDF 32KB)
White Paper: Delivering Profit Contribution with Content Management and Portal Solutions (FrameMaker - 4 pages/
PDF 20KB)
ECM "Click-to" Tools Increase Efficiencies for Customers (PowerPoint - 10 slides/
PDF 384KB)
What is the Goal of Content Services? (PowerPoint - 8 slides/
PDF 527KB)
Key Drivers for Content Services (PowerPoint - 18 slides/
PDF 872KB)
Where is the Business Value in Content Services? (PowerPoint - 12 slides/
PDF 738KB)
6 Strategies for successful Content Initiatives (PowerPoint - 9 slides/
PDF 542KB)
Business Analysis: Enterprise Content Management Project Analysis: Wrote, distributed and organized results of this 66 question survey that went to all content related initiates globally. (
PDF 169KB)
Business Requirements:
Business Requirements Gathering Process
Software Design Lifecycle
Network Design Process:
1.
Process Overview, Overview Graphic (
JPG 200KB)
2.
Project Plan Form,
Project Plan Checklist 3.
Commit Review 4.
Architectural Design Form,
Architectural Design Checklist 5.
Test Plan Form,
Test Plan Checklist 6.
Design Review 7.
Support Plan Form,
Support Plan Checklist 8.
Deployment Plan Form,
Deployment Plan Checklist 9.
Readiness Review 10.
User Assessment Form,
User Assessment Checklist 11.
Assessment Review 12.
Process Feedback Form User Guides: OnRamp (
PDF 1MB), Alert Service for Personal Pager (
PDF 552KB), Change Management (
PDF 904 KB), Router Monitor (
PDF 844KB)
Technical Illustration: ERT Diagram (
JPG 267KB)
Technical Illustrations: Network Maps (Visio Diagrams): Series includes technical illustrations of Cisco's US WAN (
386KB JPEG), EMEA WAN (
365KB JPEG), AsiaPac WAN (
347KB JPEG), San Jose LAN/MAN (
383KB JPEG), Cisco Partners Network (
326KB JPEG), Internet Backbone (
288KB JPEG), and Intranet Access (
311KB JPEG).
QTrain Advantage - 2 page Technical Marketing Brochure (
PDF 115KB)
Article: Successfully Managing Interactive Multimedia Projects (
PDF 146KB)
Process: CD-i Production Process -
PDF (280KB) Process: Interactive Production -
PDF (216KB) Installations/3D Design DirectBuy
Cisco Global Multi-service Network Wall
Technical Briefing Center (
PDF 162KB)
Team Management Business Plans and department budgets:
Organizational Charts:
Operations Reviews: Wrote and presented regular ops review presentations to senior management. Sanitized samples available for review during in person only.
Performance Reviews: Wrote and conducted new hire 3 month evaluations and annual performance reviews with full time team members. Non-identifying samples available for review during in person only.
Quarterly Deliverables & Results
Job Descriptions
