Process Feedback Form

We need your help in improving this Network Improvement Process. This Process can and should be continually updated and improved. If it is, it can save enormous time and frustration in future projects, ensuring a greater level of success within Cisco IS Networking.

2. Customer Comments:

A: How satisfied are you about this Project achieving its purpose(s) (e.g. ROI, product marketing)? Why?

[Space for free-form comments.]

B: How satisfied are you with the process used to plan and roll out this Project?

[Space for free-form comments.]

C: What problems arose during the planning and roll out of this Project?

[Space for free-form comments.]

D: What suggestions could you have to help guide Cisco IS in the future with similar projects?

[Space for free-form comments.]

E: Other customer comments:

[Space for free-form comments.]

3. Operations Team Comments:

A: How easy or difficult is it to monitor and manage the new network now that the Project is complete? Why?

[Space for free-form comments.]

B: How satisfied are you with the process used to plan and roll out this Project?

[Space for free-form comments.]

C: What problems arose during the planning and roll out of this Project?

[Space for free-form comments.]

D: What suggestions could you have to help guide Cisco IS in the future with similar projects?

[Space for free-form comments.]

E: Other Operations Team comments:

[Space for free-form comments.]

4. Deployment and Project Team Comments

A: How easy or difficult was it to deploy all the changes required for this Project? Why?

[Space for free-form comments.]

B: How satisfied are you with the process used to plan and roll out this Project?

[Space for free-form comments.]

C: What problems arose during the planning and deployment of this Project?

[Space for free-form comments.]

D: What suggestions could you have to help guide Cisco IS in the future with similar projects?

[Space for free-form comments.]

E: Other Deployment and Project Team comments:

[Space for free-form comments.]

5. Other Comments

A: Any other person or group's comments regarding the Network Improvement Project. Please give name, title, and relation to the project.

[Space for free-form comments.]

6. Responsibility:

This Process Feedback document will be posted by the Network Improvement manager at http://xxxx/NetImprove/Projects/Project_Name/Feedback.doc